Disaster Strikes

Property Management Company Suffers Weeks Of Down-Time For What Should Have Been A Simple, Inexpensive Repair; Hard Costs To Company: $9,000

A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load.

This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.

This client did not want to implement a preventative maintenance program, so the same problem happened again 2 months later, costing them another $3,000 and 2 days of down-time.

Six months later it happened yet another time, bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.

Auto Body Shop Spends $20,000 To Clean Up A Virus

A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files.

This virus corrupted their data, impaired their customer management system, and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25th of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network.

Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.

Two Failed Hard Drives Costs Health Products Company $40,000 and 9 Days of Downtime

The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren't functioning properly and even though they appeared to be backing up all of this company's data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000.

In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down. ----------------------------------------------------------------------------------------------------------
Free Security Audit Gets You Started

As a prospective customer, we offer a complimentary security audit to pin-point where you are most vulnerable to virus infection, hacker attacks, and data loss. We’ll also show you how to stop spam from eating up your network resources without interfering with legitimate e-mails you want to receive. Contact us today!

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